I recently came across a problem with a Sony Blu-Ray player, specifically the model BDP-S3200 running software version M19.R.0071. When I open the network status screen, it shows valid IPV4 network settings such as a good IP address, a subnet mask, DNS servers, etc. However, there is a glaring message on this screen that reads, “Internet Connection: Failed.” I can use the internet browser just fine to access different websites like Youtube and Google. However, when attempting a software update of the player, it would report that it did not have an internet connection. And to add to the confusion, that same player would perform the software update and see it has a valid internet connection when it is connected on a different network. When I performed the network diagnostics, it reports there is an error connecting to the DHCP server.